On November 28, President Shavkat Mirziyoyev officially launched the Program for Eliminating Bureaucracy in Uzbekistan.
“We are building the New Uzbekistan guided by a humanistic idea: Not the people should serve the government, but the government should serve our people,” emphasized the President.
Uzbekistan has been paying priority attention to eliminating bureaucracy, excessive procedures and administrative barriers for citizens and businesses. Systemic reforms have been carried out to fundamentally transform and digitize the national system of public services, optimize the activities of government bodies, and establish a direct and open dialogue between state entities and citizens.
In order to create additional convenience for businesses, more than 160 licenses and permits have been cancelled. Over 150 permits are issued electronically.
“Our ultimate goal is to transform Uzbekistan into a zero-bureaucracy country by 2030,” emphasized the President.
In the New Uzbekistan, a fully Paperless Government system will be implemented, implying a complete abandonment of paper document circulation.
By 2030, the share of electronic services will reach 95 percent. As a result, the country will move to a system in which services are provided to citizens without having to apply for them, the President said.
“Eliminating bureaucracy is one of the state’s key tasks aimed at serving the people. We must create a system in which it is not the citizen who goes to the government, but the government that comes to each citizen and solves their problems. This should be the modern, human-centered face of governance in the New Uzbekistan,” the President concluded.
